A new era of customer messaging

Instagram, Messenger & Telegram one shared inbox

Riy unifies all your sales channels into a single inbox with an AI assistant. Reply faster, sell more, and never lose a customer again.

Start for free →▷ Watch demo Message us on Telegram

14-day free trial · No card required · Cancel anytime

Unified inbox3 channels

Olena K.

Size M available?

Dmytro

When does it ship?

Iryna B.

Thanks, I’ll take it!

Olena K.Instagram

Hi! Do you have this dress in size M?

Yes, in stock 🌸 Shall I place the order?

AISuggestion: confirm availability and send a payment link

Instagram

WORKS WITH

Instagram

Messenger

more coming soon

The problem

Customers message from everywhere. You can’t keep up.

Instagram, Messenger, Telegram, comments, stories. The flow of messages grows every day. Switching between apps by hand costs you time, focus and, most of all, orders. Riy removes the chaos.

WITHOUT RIY

✕Switching between 5 tabs and apps

✕Messages get lost, customers give up waiting

✕No client history or context

✕Every agent works in a separate window

✕Night-time inquiries stay unanswered

✕No way to measure support speed or quality

WITH RIY

✓All channels in one real-time window

✓AI reply suggestions and automated flows

✓A single client card with full history

✓Team collaboration, tags, chat assignment

✓24/7 auto-replies even outside work hours

✓End-to-end analytics on speed and conversion

Integrations

Every channel your customers already use

Live

Instagram Direct

DMs, story replies and comments all flow into one stream.

Live

Facebook Messenger

Messages from your page and Facebook ads in the same window.

Live

Bot or personal account: take orders straight from chats.

Soon

Viber

Web chat

Features

Everything to sell fast in chat

Tools that cut response time and turn conversations into orders.

Unified inbox

Instagram Direct, Messenger and Telegram in one stream, no switching.

AI replies

Smart suggestions and on-brand reply drafts in a second.

Quick templates

Saved replies and flows for common questions in a couple of clicks.

Client card

Full conversation history, orders and notes, all in one place.

Team collaboration

Assign chats, add tags and work together without the mess.

Analytics

Response time, agent workload and conversion into orders.

How it works

Live in 3 steps, no developers

Connect channels

Add Instagram, Messenger and Telegram in minutes via secure authorization.

Set up AI & team

Define reply tone, templates and invite agents into your workspace.

Sell from one window

Get every message in real time and close orders faster.

✦ AI assistant

AI that replies for you, in your voice

Riy AI reads the conversation, drafts on-brand replies and handles the routine while you focus on closing sales.

✓Instant context-aware reply drafts

✓24/7 auto-answers to common questions

✓One-click summaries of long chats

✦Riy AIgenerating…

Thanks for reaching out! Yes, it’s in stock. Here’s a quick checkout link, delivery in 1–2 days.

EditSend

channels in one window

shared inbox for the team

24/7

AI assistant on call

days free, no card

Pricing

Transparent pricing that scales with you

Start

For your first sales

$0/mo

Try it

✓1 channel

✓Up to 300 chats/mo

✓AI hints (basic)

✓1 user

Business

For growing teams

$29/mo

Choose Business

✓All 3 channels

✓Unlimited chats

✓AI replies & automations

✓Up to 5 users

✓Analytics & tags

Pro

For large teams

$79/mo

Choose Pro

✓Everything in Business

✓Unlimited users

✓Roles & permissions

✓API & integrations

✓Priority support

FAQ

Frequently asked questions

No. Connecting channels takes minutes via secure official authorization, no code, no developers.

Ready to reply to customers faster?

Join businesses handling every message from a single window.

Start for free →Compare plans Message us on Telegram

14-day free trial · No card required · Cancel anytime